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|a 0761932550
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| 039 |
# |
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|y 201511041258
|z VLOAD
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| 090 |
0 |
0 |
|a E 658.8
|b BAL
|
| 100 |
1 |
# |
|a Balachandran, S.
|
| 245 |
1 |
0 |
|a Customer driven services management /
|c S.Balachandran.
|
| 260 |
# |
# |
|a New Delhi:
|b Response Books,
|c 2004.
|
| 300 |
# |
# |
|a xiii,304p;
|c 21cm.
|
| 500 |
# |
# |
|a Include bibliographical references and index
|
| 650 |
# |
0 |
|a Customer services --
|x Management
|
| 650 |
# |
0 |
|a Customer service --
|z India
|