APA (7th ed.) Citation

Lilley, R. (2002). Dealing with difficult people. Kogan Page.

Chicago Style (17th ed.) Citation

Lilley, Roy. Dealing with Difficult People. London: Kogan Page, 2002.

MLA (8th ed.) Citation

Lilley, Roy. Dealing with Difficult People. Kogan Page, 2002.

Warning: These citations may not always be 100% accurate.