|
|
|
|
| LEADER |
00964cam a2200313 7i4500 |
| 001 |
0000023764 |
| 005 |
20200707090000.0 |
| 005 |
##20200707111700.0 |
| 003 |
##MY-KlINT |
| 008 |
201511t20042004ilua g 001 0 eng d |
| 020 |
# |
# |
|a 0793192072
|
| 020 |
# |
# |
|a 9780793192076
|
| 039 |
# |
9 |
|a 202007071117
|b Amir
|c 202007011001
|d rozila
|y 201511041258
|z VLOAD
|
| 040 |
# |
# |
|a ELMU
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b CAS
|
| 100 |
1 |
# |
|a Cassara, Lou
|e author
|
| 245 |
1 |
0 |
|a FROM SELLING TO SERVING :
|b THE ESSENCE OF CLIENT CREATION /
|c LOU CASSARA.
|
| 264 |
# |
0 |
|c ♭2004
|
| 264 |
# |
0 |
|a Chicago, IL
|b Dearbon Trade Publishing A Kaplan Professional Company
|c [2004]
|
| 300 |
# |
# |
|a xxii, 240 pages:
|b illustrations;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 504 |
# |
# |
|a Bibliography: pages 231-233
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Selling
|
| 650 |
# |
0 |
|a Customer relations
|