APA (7th ed.) Citation

Leland, K., & Bailey. (1999). Customer Service for dummies. Wiley Publishing.

Chicago Style (17th ed.) Citation

Leland, Karen, and Bailey. Customer Service for Dummies. Foster City,LA: Wiley Publishing, 1999.

MLA (8th ed.) Citation

Leland, Karen, and Bailey. Customer Service for Dummies. Wiley Publishing, 1999.

Warning: These citations may not always be 100% accurate.