branded customer service : The New Competitive Edge /

Bibliographic Details
Main Author: Barlow, Janelle, 1943- (Author)
Other Authors: Stewart, Paul
Format: Book
Language:English
Edition:First Edition.
Subjects:
Description
Item Description:Includes index
Physical Description:xii, 259 pages: illustrations; 23cm.
Bibliography:Bibliography: pages 229-245
ISBN:9781576754047
1576754049