APA (7th ed.) Citation

(2001). Harvard business review on customer relationship management. Harvard Business School Pub.

Chicago Style (17th ed.) Citation

Harvard Business Review on Customer Relationship Management. Boston: Harvard Business School Pub, 2001.

MLA (8th ed.) Citation

Harvard Business Review on Customer Relationship Management. Harvard Business School Pub, 2001.

Warning: These citations may not always be 100% accurate.