Harvard business review on customer relationship management.
| Format: | Book |
|---|---|
| Published: |
Boston:
Harvard Business School Pub,
2001.
|
| Subjects: |
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| 039 | # | 9 | |y 201511041300 |z VLOAD |
| 090 | 0 | 0 | |a E 658.812 |b HAR |
| 245 | 1 | 0 | |a Harvard business review on customer relationship management. |
| 260 | # | # | |a Boston: |b Harvard Business School Pub, |c 2001. |
| 300 | # | # | |a vii,192p; |c 21cm. |
| 500 | # | # | |a Includes bibliographical references and index |
| 650 | # | 0 | |a Customer relations -- |x Management |