APA (7th ed.) Citation

Leland, K., & Bailey. (2006). Customer services for dummies (3rd ed.). Wiley Publishing Inc.

Chicago Style (17th ed.) Citation

Leland, Karen, and Bailey. Customer Services for Dummies. 3rd ed. Haboken,NJ: Wiley Publishing Inc, 2006.

MLA (8th ed.) Citation

Leland, Karen, and Bailey. Customer Services for Dummies. 3rd ed. Wiley Publishing Inc, 2006.

Warning: These citations may not always be 100% accurate.