APA (7th ed.) Citation

Tisch, J. M. (2007). Chocolates on the pillow aren't enough: Rainventing customer experience. John Wiley & Sons Inc.

Chicago Style (17th ed.) Citation

Tisch, Johnathan M. Chocolates on the Pillow Aren't Enough: Rainventing Customer Experience. Hoboken, NJ: John Wiley & Sons Inc, 2007.

MLA (8th ed.) Citation

Tisch, Johnathan M. Chocolates on the Pillow Aren't Enough: Rainventing Customer Experience. John Wiley & Sons Inc, 2007.