Chocolates on the pillow aren't enough : rainventing customer experience /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Hoboken, NJ:
John Wiley & Sons Inc,
2007.
|
| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | xii,256p; 24cm. |
| ISBN: | 9780470043554 |