COMPLEX ISSUES MANAGEMENT : Strategy and Tactics /

COMPLEX ISSUES MANAGEMENT : Strategy and Tactics /

Bibliographic Details
Main Author:	Das, Ranjan (Author)
Other Authors:	Mukherjee, Kajari
Format:	Book
Language:	English
Subjects:	Customer services Consumer satisfaction Organizational change -- > Management

Similar Items

magnetic service : secrets for creating passionately devoted customers /
by: Bell, Chip R.

Pelanggan adalah raja : satu panduan practical bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /
by: Tschohl, John
Published: (1998)

Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /
by: Tschohl, John
Published: (1999)

Magnetic services : the secrets for creating passionately devoted customers /
by: Bell, Chip R
Published: (2003)

Magnetic service : secrets for creating passionately devoted customers /
by: Bell, Chip R.
Published: (2003)

Breaking Through 2nd Edition : Implementing Disruptive Customer Centricity /
by: Vandermerwe, Sandra
Published: (2014)

Five star service : how to create magic moments for your customers that get you noticed, remembered, and referred /
by: Heppeli, Michael
Published: (2010)

Tip menawan hati pelanggan /
by: Zainuddin Zakaria
Published: (2008)

Pengurusan khidmat pelanggan : petua dan teknik /
by: Rahmat Ismail
Published: (2001)

Pengurusan khidmat pelanggan : petua dan teknik /
by: Rahmat Ismail
Published: (2001)

Exceptional Service, Exceptional Profit : The Secrets of Building a Five-Star Customer Service Organization /
by: Inghilleri, Leonardo
Published: (2010)

Customer service secrets /
by: Economy, Peter
Published: (2004)

The customer signs your paycheck /
by: Cooper, Frank
Published: (2010)

PENGURUSAN KHIDMAT PELANGGAN : Petua & Teknik /
by: Rahmat Ismail

Customer loyalty : how to earn it how to keep it /
by: Griffin, Jill
Published: (1995)

After marketing : how to keep customers for life through relationship marketing /
by: Vavra, Terry G.
Published: (1992)

Delivering effective sosial customer service /
by: Blunt, Carolyn
Published: (2013)

Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don?t understand /
by: McDonald, Kelly, 1961-
Published: (2013)

How companies win : profiting from demand-driven business models no matter what business you're in /
by: Kash, Rick
Published: (2010)

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000 : Running a Business in Today's Consumer-Driven World /
by: Blackshaw, Pete

The LITTLE Book of BIG Customer Satisfaction Measurement : Ajit Rao, Subhash Chandra.
by: Rao, Ajit
Published: (2012)

Mengukur kepuasan pelanggan /
by: Gerson, Richard F.

1,001 Ways to Keep Customers Coming Back : Wow Ideas That Make Customers Happy and Will Increase Your Bottom Line /
by: Greiner, Donna

Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred /
by: Heppell, Michael
Published: (2006)

The agenda : what every business must do to dominate the decade /
by: Hammer, Michael
Published: (2001)

Quality on trial : Bringing bottom-line accountability to the quality effort /
by: HOWE, Roger J.
Published: (1995)

Become the brand of choice /
by: Hartman, Jason
Published: (2000)

Pengurusan Khidmat Pelanggan : petua & teknik.
by: Rahmat Ismail
Published: (2001)

The best service is no service : how to liberate your customers from customer service, keep them happy and control costs /
by: Price, Bill
Published: (2008)

How to market to people not like you : know it or blow it rules for reaching diverse customers /
by: McDonald, Kelly
Published: (2011)

How to market to people not like you : know it or blow it rules for reaching diverse customers /
by: McDonald, Kelly
Published: (2011)

Customer services : career success through customer satisfaction /
by: Timm, Paul R
Published: (2005)

Buying styles : simple lessons in selling the way your customer buys /
by: Wilkinson, Michael, 1957-
Published: (2009)

Customer Once, Client Forever : 12 Tools for Building Lifetime Business Relationships /
by: Buckingham, Richard, 1963-

The Service Innovation Handbook : Action-oriented creative thinking toolkit for service organizations TEMPLATES, CASES, CAPABILITIES /
by: Kimbell, Lucy

World - class customer sotisfaction /
by: Barsky, Jonathan D.
Published: (1995)

Customer behavior : a managerial perspective.
by: Sheth, Jagdish N
Published: (2004)

Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /
by: Tschohl, John
Published: (1998)

Customers are people... the human touch /
by: McKean, John
Published: (2002)

Answering the ultimate question : how net promoter can transform your business /
by: Owen, Richard
Published: (2009)