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201511t20012001ii a g 000 0 eng d |
| 020 |
# |
# |
|a 0070435049
|
| 020 |
# |
# |
|a 9780070435049
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| 039 |
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9 |
|a 202007070902
|b Amir
|c 202006251522
|d rozila
|y 201511041304
|z VLOAD
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| 040 |
# |
# |
|a ELMU
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b CUS
|
| 245 |
0 |
0 |
|a Customer Relationship Management :
|b Emerging Concepts, Tools and Applications /
|c Editors Jagdish N Sheth, Atul Parvatiyar, G Shainesh.
|
| 264 |
# |
0 |
|c ♭2001
|
| 264 |
# |
0 |
|a NEW DELHI
|b Tata McGraw-Hill Publishing Company Limited
|c [2001]
|
| 300 |
# |
# |
|a xv, 544 pages:
|b illustrations;
|c 25cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 504 |
# |
# |
|a Includes bibliographical references
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Relationship marketing
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 700 |
0 |
# |
|a Parvatiyar, Atul
|
| 700 |
0 |
# |
|a Shainesh, G
|
| 700 |
0 |
# |
|a Sheth, Jagdish N
|