Crucial Conversations : Tools for Talking When Stakes Are High /
| Main Author: | |
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| Other Authors: | , , |
| Format: | Book |
| Language: | English |
| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | xv, 235 pages : illustrations; 22cm. |
| Bibliography: | Bibliography: page 229 |
| ISBN: | 9780071401944 0071401946 |