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| LEADER |
00602cam a2200193 7i4500 |
| 001 |
0000024604 |
| 005 |
20151104090000.0 |
| 005 |
##20151104130500.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9781601630131
|
| 039 |
# |
9 |
|y 201511041305
|z VLOAD
|
| 090 |
0 |
0 |
|a E 658.8
|b BAI
|
| 100 |
1 |
# |
|a Bailey, Keith,
|d 1945-
|
| 245 |
1 |
0 |
|a Customer service in an instant :
|b 60 ways to win customers and keep them coming back /
|c Keith Bailey & Karen Leland.
|
| 260 |
# |
# |
|a Franklin Lakes, NJ:
|b Career Press,
|c c2008.
|
| 300 |
# |
# |
|a 159 p:
|b ill;
|c 21cm.
|
| 504 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Customer services
|
| 700 |
0 |
# |
|a Leland,
|h Karen.
|