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| 001 |
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| 005 |
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| 005 |
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200301t20062006nyua g 001 0 eng d |
| 020 |
# |
# |
|a 9780814473085
|
| 039 |
# |
9 |
|a 202007201536
|b Amir
|c 202007171126
|d rozila
|c 202002061129
|d Zuraidah
|c 201903051530
|d Shela
|y 201511041308
|z VLOAD
|
| 040 |
# |
# |
|a ELMU
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b GAL
|
| 100 |
1 |
# |
|a Gallagher, Richard S
|e author
|
| 245 |
1 |
0 |
|a GREAT CUSTOMER CONNECTIONS :
|b Simple Psychological Techniques That Guarantee Exceptional Service /
|c Richard S. Gallagher.
|
| 264 |
# |
0 |
|a New York
|b AMACOM AMERICAN MANAGEMENT ASSOCIATION
|c [2006]
|
| 264 |
# |
0 |
|c ♭2006
|
| 300 |
# |
# |
|a xvi, 239 pages:
|b illustrations;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 504 |
# |
# |
|a Bibliography: pages 227-229
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer services
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Customer relations --
|x Psychological aspects
|
| 650 |
# |
0 |
|a Customer services --
|x Psychological aspects
|