GREAT CUSTOMER CONNECTIONS : Simple Psychological Techniques That Guarantee Exceptional Service /

GREAT CUSTOMER CONNECTIONS : Simple Psychological Techniques That Guarantee Exceptional Service /

Bibliographic Details
Main Author:	Gallagher, Richard S (Author)
Format:	Book
Language:	English
Subjects:	Customer services Customer relations Customer relations -- > Psychological aspects Customer services -- > Psychological aspects

Similar Items

The customer service survival kit : what to say to defuse even the worst customer situations /
by: Gallagher, Richard S
Published: (2013)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

THE Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations /
by: Gallagher, Richard S

CUSTOMER SERVICE TRAINING 101 : Quick and Easy Techniques That Get Great Results / /
by: Evenson, Renee, 1951-

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

The customer rules : the 39 essential rules for delivering sensational services /
by: Cockerell, Lee
Published: (2013)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee
Published: (2013)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by: DESATNICK, Robert L.
Published: (1993)

10 steps to successful customer service /
by: Kamin, Maxine
Published: (2010)

The big book of customer service training games /
by: Carlaw, Peggy
Published: (1999)

The big book of customer service training games : quick, fun activities for training customer services reps, salespeople, and anyone else who deals with customers /
by: Carlaw, Peggy
Published: (1999)

The big book of customer service training games : quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers /
by: Carlaw, Peggy
Published: (1999)

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

40 activities for improving customer service /
by: Linton, Ian
Published: (1996)

Care packages for your customers : an idea a week to enhance customer service /
by: Glanz, Barbara A.
Published: (2007)

Everyone is a customer /
by: Kearney, Elizabeth I.
Published: (2000)

Mastering customer relations /
by: Cartwright, Roger
Published: (2000)

10 steps to successful : customer service /
by: Kamin, Maxine
Published: (2010)

Creating customer connections : how to make customer service a profit center for yout company /
by: BURKE, Jack
Published: (1997)

Customer service training 101 : quick and easy techniques that get great results /
by: Evenson, Renee
Published: (2011)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009)

Exceptional customer service /
by: Ford Lisa
Published: (2001)

STRATEGIC CUSTOMER SERVICE : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Margins and Profits / /
by: Goodman, John A

Customer service secrets /
by: Economy, Peter
Published: (2004)

Customer service training /
by: Kamin, Maxine
Published: (2002)

The customer service solution : managing emotions, trust and control to win your customer's business /
by: Dasu, Sriram
Published: (2013)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
by: Frawley, Andy
Published: (2015)

7 tenets of Taxi Terry : how every employee can create and deliver the ulimate customer experience /
by: McKain, Scott
Published: (2014)

THE SCIENCE OF SERVICE : The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd /
by: Colgate, Mark

Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /
by: Lowenstein, Michael W.

Building quality service : with competency-based human resource management /
by: Van Der Wagen, Lynn
Published: (2005)

The 10 golden rules of customer service : & the story of the $6,000 egg / /
by: Duncan, Todd, 1957-

Memikat hati pelanggan /
by: Holmes, Mark

Customer loyalty : how to earn it how to keep it /
by: Griffin, Jill
Published: (1995)

Wired and dangerous : how your customers have changed and what to do about it /
by: Bell, Chip R
Published: (2011)

The customer signs your paycheck /
by: Cooper, Frank
Published: (2010)

Customer relationship management : creating competitive advantage through win - win relationship strategies /
by: Storbacka, Kaj
Published: (2001)

The customer service connection.

101 activities for delivering knock your socks off service /
by: Thomas, Ann
Published: (2009)