APA (7th ed.) Citation

Taylor, S., & Gartside, L. (2004). Model business letters, e-mails & other business documents (6th ed.). FT Prentice Hall.

Chicago Style (17th ed.) Citation

Taylor, Shirley, and L. Gartside. Model Business Letters, E-mails & Other Business Documents. 6th ed. London: FT Prentice Hall, 2004.

MLA (8th ed.) Citation

Taylor, Shirley, and L. Gartside. Model Business Letters, E-mails & Other Business Documents. 6th ed. FT Prentice Hall, 2004.