APA (7th ed.) Citation

Fleming, J. H., & Asplund, J. Human Sigma: MANAGING THE EMPLOYEE-CUSTOMER ENCOUNTER (First Edition 2007.).

Chicago Style (17th ed.) Citation

Fleming, John H., and Jim Asplund. Human Sigma: MANAGING THE EMPLOYEE-CUSTOMER ENCOUNTER. First Edition 2007.

MLA (8th ed.) Citation

Fleming, John H., and Jim Asplund. Human Sigma: MANAGING THE EMPLOYEE-CUSTOMER ENCOUNTER. First Edition 2007.

Warning: These citations may not always be 100% accurate.