APA (7th ed.) Citation

Johnson, R. S. (1997). TQM: Management processes for quality operations. Synergy Book International.

Chicago Style (17th ed.) Citation

Johnson, Richard S. TQM: Management Processes for Quality Operations. Malaysia: Synergy Book International, 1997.

MLA (8th ed.) Citation

Johnson, Richard S. TQM: Management Processes for Quality Operations. Synergy Book International, 1997.

Warning: These citations may not always be 100% accurate.