The big book of customer service training training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

The big book of customer service training training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

Bibliographic Details
Main Author: Carlaw, Peggy
Other Authors: Deming
Format: Book
Published: New York: McGraw-Hill, 1999.
Subjects:
Customer services -- > Employees -- > Training of
Customer services -- > Management -- > Handbooks, manual, etc

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