APA (7th ed.) Citation

George, M. L. (2003). Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions. McGraw-Hill.

Chicago Style (17th ed.) Citation

George, Michael L. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. New York: McGraw-Hill, 2003.

MLA (8th ed.) Citation

George, Michael L. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. McGraw-Hill, 2003.