APA (7th ed.) Citation

Kaplan, R. S., & Norton. (2004). Strategy Maps: Converting Intangible Assets Into Tangible outcomes. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Kaplan, Robert S., and Norton. Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Boston, Massachusetts: Harvard Business School Press, 2004.

MLA (8th ed.) Citation

Kaplan, Robert S., and Norton. Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Harvard Business School Press, 2004.

Warning: These citations may not always be 100% accurate.