Kaplan, R. S., & Norton. (2004). Strategy Maps: Converting Intangible Assets Into Tangible outcomes. Harvard Business School Press.
Chicago Style (17th ed.) CitationKaplan, Robert S., and Norton. Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Boston, Massachusetts: Harvard Business School Press, 2004.
MLA (8th ed.) CitationKaplan, Robert S., and Norton. Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Harvard Business School Press, 2004.
Warning: These citations may not always be 100% accurate.