Goetsch, D. L., & Davis. (2006). Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (Fifth Edition.). Pearson Prentice Hall.
Chicago Style (17th ed.) CitationGoetsch, David L., and Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. Fifth Edition. New Jersey: Pearson Prentice Hall, 2006.
MLA (8th ed.) CitationGoetsch, David L., and Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. Fifth Edition. Pearson Prentice Hall, 2006.
Warning: These citations may not always be 100% accurate.