Wired and dangerous : how your customers have changed and what to do about it /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco:
Berrett-Koehler Publishers,
c2011.
|
| Subjects: |
| Physical Description: | vii, 248 p: ill; 22cm. |
|---|---|
| Bibliography: | Includes bibliographical references (p. 233-235) and index |
| ISBN: | 9781605099750; RM79.80 |