Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /

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Bibliographic Details
Main Author: Bacal, Robert
Format: Book
Published: New York: McGraw-Hill, c2011.
Edition:2nd ed..
Series:Perfect phrases
Subjects:
Customer services -- > Terminology
Customer services

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