Making sense of change management : a complete guide to the models, tools, and techniques of organizational change /
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| Format: | Book |
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London Philadelphia:
Kogan Page,
2012.
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| Physical Description: | xii, 491 p: ill; 22cm. |
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| Bibliography: | Includes bibliographical references (p. [457]-470) and index |
| ISBN: | 9780749464356 |