APA (7th ed.) Citation

Kerpen, D. (2013). Likeable business: Why today?s consumers demand more and how leaders can deliver. McGraw-Hill.

Chicago Style (17th ed.) Citation

Kerpen, Dave. Likeable Business: Why Today?s Consumers Demand More and How Leaders Can Deliver. New York: McGraw-Hill, 2013.

MLA (8th ed.) Citation

Kerpen, Dave. Likeable Business: Why Today?s Consumers Demand More and How Leaders Can Deliver. McGraw-Hill, 2013.