Likeable business : why today?s consumers demand more and how leaders can deliver /

Bibliographic Details
Main Author: Kerpen, Dave
Format: Book
Published: New York: McGraw-Hill, c2013.
Subjects:
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020 # # |a 9780071800471 (pbk. : alk. paper); rm 88.00  
039 # 9 |y 201511041503  |z VLOAD 
090 0 0 |a 658.812   |b KER 
100 1 # |a Kerpen, Dave 
245 0 0 |a Likeable business :   |b why today?s consumers demand more and how leaders can deliver /   |c Dave Kerpen, with Theresa Braun and Valerie Pritchard. 
260 # # |a New York:   |b McGraw-Hill,   |c c2013. 
300 # # |a xiv, 220 p:   |b ill;   |c 23cm. 
500 # # |a Includes index 
650 # 0 |a Management --   |x Social aspects  
650 # 0 |a Social responsibility of business  
650 # 0 |a Customer relations