Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results /

Bibliographic Details
Main Author: Evenson, Renee, 1951-
Format: Book
Published: New York: American Management Association, c2012.
Subjects:

INTAN Sarawak

Holdings details from INTAN Sarawak
Call Number: 658.812014EVE
Accession Item Category Format Status Notes
7000003786 Main Non-Fiction BOOK AVAILABLE
7000003787 Main Non-Fiction BOOK AVAILABLE