Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don?t understand /

Bibliographic Details
Main Author: McDonald, Kelly, 1961-
Format: Book
Published: New York: John Wiley & Sons, Inc, [2013].
Subjects:

INTAN Sarawak

Holdings details from INTAN Sarawak
Call Number: 658McD
Accession Item Category Format Status Notes
7000003784 Main Non-Fiction BOOK AVAILABLE