Anticipate : know what your customers need before they do /
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| Other Authors: | |
| Format: | Book |
| Published: |
Hoboken, N.J:
John Wiley & Sons,
c2013.
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| Item Description: | Includes bibliographical references and index |
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| Physical Description: | v, 218 p: ill; 24cm. |
| ISBN: | 9781118356913 (cloth : alk. paper) |