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| LEADER |
00657cam a2200205 7i4500 |
| 001 |
0000039153 |
| 005 |
20151104090000.0 |
| 005 |
##20151104150300.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9781118356913 (cloth : alk. paper)
|
| 039 |
# |
9 |
|y 201511041503
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.8342
|b THO
|
| 100 |
1 |
# |
|a Thomas, Bill,
|d 1955-
|
| 245 |
0 |
0 |
|a Anticipate :
|b know what your customers need before they do /
|c Bill Thomas & Jeff Tobe.
|
| 260 |
# |
# |
|a Hoboken, N.J:
|b John Wiley & Sons,
|c c2013.
|
| 300 |
# |
# |
|a v, 218 p:
|b ill;
|c 24cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Strategic planning
|
| 700 |
0 |
# |
|a Tobe, Jeff
|