APA (7th ed.) Citation

Perbadanan Produktiviti Malaysia. (2013). hitting the mark through outside-in service: A MANAGER'S GUIDE TO PUBLIC SECTOR SERVICE EXCELLENCE. MALAYSIA PRODUCTIVITY CORPORATION.

Chicago Style (17th ed.) Citation

Perbadanan Produktiviti Malaysia. Hitting the Mark Through Outside-in Service: A MANAGER'S GUIDE TO PUBLIC SECTOR SERVICE EXCELLENCE. Petaling Jaya, Selangor: MALAYSIA PRODUCTIVITY CORPORATION, 2013.

MLA (8th ed.) Citation

Perbadanan Produktiviti Malaysia. Hitting the Mark Through Outside-in Service: A MANAGER'S GUIDE TO PUBLIC SECTOR SERVICE EXCELLENCE. MALAYSIA PRODUCTIVITY CORPORATION, 2013.