hitting the mark through outside-in service : A MANAGER'S GUIDE TO PUBLIC SECTOR SERVICE EXCELLENCE.

Bibliographic Details
Corporate Author: Perbadanan Produktiviti Malaysia
Format: Book
Published: Petaling Jaya, Selangor: MALAYSIA PRODUCTIVITY CORPORATION, [2013?].
Subjects:
Description
Physical Description:26 pages: colour illustrations; 21cm.
ISBN:9789832786153