Customer relation through quality leadership : The baxter approach /

Customer relation through quality leadership : The baxter approach /

Bibliographic Details
Main Author:	Fliehman, Deborah G.
Format:	Book
Published:	Singapore: ASQC, 1994.
Subjects:	Customer relations

Similar Items

Customer retention through quality leadership : the baxter approach /
by: Fliehman, Deborah G.
Published: (1994)

Mastering customer relations /
by: Cartwright, Roger
Published: (2000)

The pursuit of quality through personal change /
by: Forsha, Harry I.
Published: (1992)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd H.
Published: (2003)

Build your customer strategy : a guide to creating profitable customer relationship /
by: Barnes, James G
Published: (2006)

Build your customer strategy : a guide to creating profitable customer relationships /
by: Barnes, James G
Published: (2006)

Secrets of Customer Relationship Management : It's All About How You Make Them Feel /
by: Barnes, James G.

Secrets of customer relationship management : it's all about how you make them fell /
by: Barnes, James G
Published: (2001)

Secrets of customer relationship management : it's all about how you make them feel /
by: Barnes, James G.
Published: (2001)

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

DEALING WITH DIFFICULT CUSTOMERS : How to Turn Demanding, Dissatisfied, and Disagreeable Client Into your best Customers / /
by: Fleming, Noah

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by: DESATNICK, Robert L.
Published: (1993)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee
Published: (2013)

The customer rules : the 39 essential rules for delivering sensational services /
by: Cockerell, Lee
Published: (2013)

Voice of the customer marketing : A revolutionary five-step process to create customers who care, spend, adn astay /
by: Roman, Ernan
Published: (2011)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd H
Published: (2003)

Strategic customer care : an evolutionary approach to increasing customer value and profitability /
by: Brown, Stanley A.
Published: (1999)

Why customers come back : how to create lasting customer loyalty /
by: Lawfer, Manzie R
Published: (2004)

Customer relationship management : a databased approach /
by: V. Kumar
Published: (2006)

Customer relationship management : a databased approach /
by: V. Kumar
Published: (2006)

Customer services : career success through customer satisfaction /
by: Timm, Paul R
Published: (2005)

Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /
by: Lowenstein, Michael W.

Managing the customer experience : turning customers into advocates /
by: Smith, Shaun
Published: (2002)

The customer service survival kit : what to say to defuse even the worst customer situations /
by: Gallagher, Richard S
Published: (2013)

Customer experience : future trends and insights /
by: Shaw, Colin
Published: (2010)

Customer relationship management : integrating marketing strategy and information technology /
by: Zikmund, William G.
Published: (2003)

Customer relationship management : integrating marketing strategy and information technology /
by: Zikmund, William G.

Customer relationship management : creating competitive advantage through win - win relationship strategies /
by: Storbacka, Kaj
Published: (2001)

The handbook of Key Customer Relationship Management : The definitive guide to winning, managing and developing key account business /
by: Burnett, Ken

Customer relationship management /
by: Peelen, Ed
Published: (2005)

Strategic customer management : enhancing customer retention and service recovery /
by: Patrick, Low Kim Cheng
Published: (2000)

10 steps to successful customer service /
by: Kamin, Maxine
Published: (2010)

Care packages for your customers : an idea a week to enhance customer service /
by: Glanz, Barbara A.
Published: (2007)

The seven myths of customer management : how to be customer driven without being customer led /
by: Hawkes, Paul
Published: (2003)

How to Talk to Customers : CREATE A GREAT IMPRESSION EVERY TIME WITH MAGIC /
by: Berenbaum, Diane, 1956-

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
by: Frawley, Andy
Published: (2015)

Everyone is a customer /
by: Kearney, Elizabeth I.
Published: (2000)