APA (7th ed.) Citation

BESTERFIELD, D. H., Besterfield, G. H., Besterfield-Michna, C., & Besterfield-Sacre, M. (1995). Total quality management (Prentice Hall International Editions.). Prentice-Hall.

Chicago Style (17th ed.) Citation

BESTERFIELD, Dale H., Glen H. Besterfield, Carol Besterfield-Michna, and Mary Besterfield-Sacre. Total Quality Management. Prentice Hall International Editions. Englewood Cliffs: Prentice-Hall, 1995.

MLA (8th ed.) Citation

BESTERFIELD, Dale H., et al. Total Quality Management. Prentice Hall International Editions. Prentice-Hall, 1995.