APA (7th ed.) Citation

TENNER, A. R., & DeToro, I. (1992). Total quality management: Three steps to continuous improvement. Addison-Wesley.

Chicago Style (17th ed.) Citation

TENNER, Arthur R., and Irving DeToro. Total Quality Management: Three Steps to Continuous Improvement. Massachusetts: Addison-Wesley, 1992.

MLA (8th ed.) Citation

TENNER, Arthur R., and Irving DeToro. Total Quality Management: Three Steps to Continuous Improvement. Addison-Wesley, 1992.