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|a COHEN, Steven,
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|a Total quality management in government :
|b a practical guide for the real world /
|c Steven, Cohen and Brand Ronald..
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| 250 |
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|a 1st.ed..
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|a San Francisco:
|b Jossey-Bass,
|c 1993.
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|a xxii,228p.24cm.
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|a The Jossey-Basas Public Administration Series
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|a Include references and index
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|a Total quality management
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|a Public administration
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|a Ronald, Brand
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