Principles of hotel front office operations : a study guide /

Principles of hotel front office operations : a study guide /

Bibliographic Details
Main Author:	Baker, Sue
Format:	Book
Published:	N.Y: Cassell, 1994.
Subjects:	Hotel management Hotel front desk- management

Similar Items

So-you-want-to-work-in-a-hotel : Chuah Ai Mee, Lee Geok Boi and Tan Lian Choo..
Published: (1988)

Memories of Raffles : 22 years with a grand old hotel /
by: Pregarz, Roberto
Published: (1990)

Housekeeping management /
by: Casado, Matt A, 1937
Published: (2000)

Dictionary of hotel, tourism and catering management /
by: Collin, P.H
Published: (1994)

Chocolates on the pillow arent enough : reinventing the customer experience /
by: Tisch, Jonathan M
Published: (2007)

Human resource management in the hospitality and tourism industry : Michael Riley..
by: RILEY,Michael
Published: (1996)

The Malaysian Hotel & Restaurant : purchasing handbook 2003.
Published: (2003)

Hotel and catering costing and budgets /
by: Boardman, R. D.
Published: (1980)

The MALAYSIAN hotel restaurant : purchasing handbook. 1999/ 2000.
Published: (1999)

Achieving Excellence in Guest Service /
by: Ive, Josephine

Accommodation and cleaning : Vol : 2 ; management /
by: Allen, David M.
Published: (1991)

Dictionary of hotels,tourism and catering management.
by: Collin, P.H
Published: (1994)

Kerjaya dalam bidang perhotelan /
by: Muhammad Shahrim Ab. Karim
Published: (2007)

Kajian tahap kesedaran kakitangan hotel di Kuala Lumpur terhadap bahaya kebakaran /
by: Matlin bin Sitam

Chocolates on the pillow aren't enough : rainventing customer experience /
by: Tisch, Johnathan M
Published: (2007)

Microsoft Office FrontPage 2003 : illustrated, coursecard edition /
by: Evans, Jessica
Published: (2007)

FrontPage 2000 : the complete reference /
by: Matthews, Martin S.
Published: (1999)

The restaurant : from concept to operation /
by: Walker, John R
Published: (2011)

Glosari perkhidmatan penginapan dan pengajian : Bahasa Inggeris - huraian - Bahasa Melayu - ilustrasi, Bahasa Melayu - Bahasa Inggeris /
Published: (1994)

The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /
by: Michelli, Joseph A
Published: (2008)

Mastering Microsoft FrontPage 2000 /
by: Tauber, Daniel A.
Published: (1999)

Service quality management in hospitality, tourism, and leisure /
Published: (2001)

Restaurants clubs & bars : planning, design and investment for food service facilities /
by: Lawson , Fred
Published: (1994)

Professional dining room management /
by: King, Carol A.
Published: (1988)

Services management : the new paradigm in hospitality /
by: Kandampully, Jay
Published: (2007)

Introduction to hospitality /
by: Walker, John R.
Published: (2002)

Human resources management in the hospitality industry /
by: Hayes, David K
Published: (2009)

Supervision in the Hospitality Industry : Leading Human Resources /
by: Walker, John R., 1944
Published: (2010)

PANDUAN PENGENDALIAN STOREN /
by: Fatimah Musa

Hospitality strategic management : concepts and cases /
by: Enz, Cathy A, 1956-
Published: (2010)

Successful buffet management /
by: Yudd, Ronald A.
Published: (1990)

Team power : managing human resources in the hospitality industry /
by: Cullen, Noel C.
Published: (2001)

THE SPIRIT OF HOSPITALITY : HOW TO ADD THE MISSING INGREDIENTS YOUR BUSINESS NEEDS /
by: Stuart, Larry
Published: (2019)

The education of an accidental CEO : my journey from the trailer park to the corner office /
by: Novak, David, 1953-
Published: (2007)

How starbucks saved my life : the riches to rags story of a man who had it all then lost it all, and found it again /
by: Gill, Michael Gates
Published: (2007)

Onward : how starbucks fought for its life without losing its soul /
by: Schultz, Howard
Published: (2011)

Welcome to hospitality : ....an introduction /
by: Chon, Kye-Sung(Kaye)
Published: (2001)

Stop being so lazy! : how decluttering and life organization can lead you to greater productivity, emotional control, self-discipline, and true happiness / /
by: Cameron, Greyson

Managerial accounting for the hospitality industry : ill /
by: Dopson, Lea R.
Published: (2009)

The Airbnb Story : How Three Ordinary Guys Disrupted an Industry, Made Billions... and Created Plenty of Controversy /
by: Gallagher, Leigh