APA (7th ed.) Citation

Barsky, J. D. (1995). World - class customer sotisfaction. Irwin.

Chicago Style (17th ed.) Citation

Barsky, Jonathan D. World - Class Customer Sotisfaction. N.Y: Irwin, 1995.

MLA (8th ed.) Citation

Barsky, Jonathan D. World - Class Customer Sotisfaction. Irwin, 1995.

Warning: These citations may not always be 100% accurate.