APA (7th ed.) Citation

Kessler, S. (1995). Total quality service: A simplified approach to.. First Agency.

Chicago Style (17th ed.) Citation

Kessler, Sheila. Total Quality Service: A Simplified Approach to.. K.L: First Agency, 1995.

MLA (8th ed.) Citation

Kessler, Sheila. Total Quality Service: A Simplified Approach to.. First Agency, 1995.

Warning: These citations may not always be 100% accurate.