Shiba, S. (1993). A new American TQM: Four practical revolutions in management. Massachusetts.
Chicago Style (17th ed.) CitationShiba, Shoji. A New American TQM: Four Practical Revolutions in Management. Cambridge: Massachusetts, 1993.
MLA (8th ed.) CitationShiba, Shoji. A New American TQM: Four Practical Revolutions in Management. Massachusetts, 1993.
Warning: These citations may not always be 100% accurate.