APA (7th ed.) Citation

SASHKIN, M. (1993). Putting total quality managment to work: Wahat TQM means, how to use it & how to sustain over the long run. Berrett-Koehler.

Chicago Style (17th ed.) Citation

SASHKIN, Marshall. Putting Total Quality Managment to Work: Wahat TQM Means, How to Use It & How to Sustain over the Long Run. San francisco: Berrett-Koehler, 1993.

MLA (8th ed.) Citation

SASHKIN, Marshall. Putting Total Quality Managment to Work: Wahat TQM Means, How to Use It & How to Sustain over the Long Run. Berrett-Koehler, 1993.