APA (7th ed.) Citation

Michael, N. (1988). How to say what you mean: A guide to effective communication for people at work. Institute of Management.

Chicago Style (17th ed.) Citation

Michael, Norma. How to Say What You Mean: A Guide to Effective Communication for People at Work. Singapore: Institute of Management, 1988.

MLA (8th ed.) Citation

Michael, Norma. How to Say What You Mean: A Guide to Effective Communication for People at Work. Institute of Management, 1988.