How to say what you mean : a guide to effective communication for people at work /

Bibliographic Details
Main Author: Michael, Norma
Format: Book
Published: Singapore: Institute of Management, 1988.
Subjects:
Table of Contents:
  • The topics include the voice (how to use it to interest your listeners), assertive skills for clarity of expression, techniique for speaking off the cuff, and the planning, preparation and use of notes in informative talks.