APA (7th ed.) Citation

Deep, S. (1992). What to say to get what you want: Strong words for 44 challenging types of bosses, employees, coworkers, and customers. Addison-Wesley.

Chicago Style (17th ed.) Citation

Deep, Sam. What to Say to Get What You Want: Strong Words for 44 Challenging Types of Bosses, Employees, Coworkers, and Customers. Reading, Massachusetts: Addison-Wesley, 1992.

MLA (8th ed.) Citation

Deep, Sam. What to Say to Get What You Want: Strong Words for 44 Challenging Types of Bosses, Employees, Coworkers, and Customers. Addison-Wesley, 1992.