Clynes Geoff. (1992). Telephone skill builder: For sales and service professionals. Prentice Hall.
Chicago Style (17th ed.) CitationClynes Geoff. Telephone Skill Builder: For Sales and Service Professionals. New York: Prentice Hall, 1992.
MLA (8th ed.) CitationClynes Geoff. Telephone Skill Builder: For Sales and Service Professionals. Prentice Hall, 1992.
Warning: These citations may not always be 100% accurate.