APA (7th ed.) Citation

TENNER, A. R. (1992). Total quality management: Three steps to continous improvement. Addison-Wesley Publishing Company, In.

Chicago Style (17th ed.) Citation

TENNER, Arthur R. Total Quality Management: Three Steps to Continous Improvement. Massachusetts: Addison-Wesley Publishing Company, In, 1992.

MLA (8th ed.) Citation

TENNER, Arthur R. Total Quality Management: Three Steps to Continous Improvement. Addison-Wesley Publishing Company, In, 1992.