Benchmarking customer service /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London:
Pitman publishing,
c1994.
|
| Subjects: |
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| 245 | 0 | 0 | |a Benchmarking customer service / |c Glenn Peters. |
| 260 | # | # | |a London: |b Pitman publishing, |c c1994. |
| 300 | # | # | |a viii, 217p: |b ill.. |
| 650 | # | 0 | |a Bench-marks |