Benchmarking customer service /

Bibliographic Details
Main Author: Peters, Glenn
Format: Book
Published: London: Pitman publishing, c1994.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.562 BEN
Accession Item Category Format Status Notes
1000128288 Main Non-Fiction BOOK AVAILABLE